panic, it’s a crisis
When the fit hits the shan there are clear, obvious steps that can be taken to grab control again.
1. Establish whether what’s happening is a nuisance, a problem, a crisis or a catastrophe. Deal only with a crisis.
2. Minimize the number of people involved to no more than three and only select those who can decision and/or action others to resolve the crisis.
3. Act and track to closure. I’m serious – track every actionable item to the end.
This is still early days on the video front for me. Still a little raw. There’s no ego here – let me know what you think I could do better with the YouTube work.
Recent Comments